The millennial workforce is here and IT needs to adapt. By 2020, Millennials will make up 35% of the global workforce.
On one hand millennials are a generation of tech savvy digital natives which can make user system adoption easier with the digital transformation. On the other hand millennials are used to instant and continuous access across multiple devices.
The demands of millennials represent big challenges for IT today. How do you deliver data securely, across multiple platforms whenever and wherever your users want it? The balance between security and access has never been harder.
Too many IT departments operate the old way where IT makes the decisions, and users, if they want to get their work done, adapt. That won’t work anymore.
Organizations are competing for the best talent. Providing flexible modern technology to users can mean the difference between keeping a millennial employee and losing her to the competition.
Most millennials would prefer to bring their own device. When they can’t, they expect to take a device out of the box make a few clicks and go. They can’t wait 2-3 weeks to get a laptop for their new job and they definitely won’t be happy working with the helpdesk for an hour to set them up.
So how do you satisfy this fast growing, workforce of the future? First start looking for hardware neutral tools that help you manage users not devices.
By pulling your efforts away from hardware management and focusing on user management your ability to meet millennial user demands becomes easier.
You are probably familiar with mobile device management tools that allow you to manage multiple mobile OS platforms without having to know much about the underlying hardware. Well now you can use a unified endpoint management (UEM) platform to not only manage mobile device but also Windows 10 laptops and desktops and virtual desktops.
When setting up this kind of platform you create user profiles and policies that apply across all of a user’s devices regardless of the underlying hardware. You can provision apps in a common app library delivering a “one stop shop” experience for users looking for the apps they need.
And you can even get to a “2-3 clicks to live“ device deployment experience for your end users.
The expectations from your millennial end users is loud and clear and the technology to meet their expectations is now available. The question is, will your IT team rise to meet them?