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Assess the Capacity of Your IT Team

24 October, 2017

Evaluate your organizational structure and align your IT team and others around your values and needs. By doing so, you’ll strengthen your business and position it for future success. A few questions you should ask yourself during an evaluation or your organization's internal IT capacity: Do your team's skills align with projects? How many resources does each project demand? How valuable are the projects?

If you're under capacity, it means there's probably a lot on your plate. Spend more time thinking about the big-picture idea or plans. Are you working to accelerate your digital strategy but running into roadblocks, like talent? You’re not alone. If you’re under capacity and have an eye toward digital transformation, IT talent is the biggest roadblock, according to a study that surveyed CIOs and other executives. As a leader, take an active role in developing a framework for the recruiting strategy and vision and ensuring its implementation.

In addition, only 35% of respondents said their business actually had a "clearly defined digital transformation strategy,” CIO reported. "Without the right skills in IT and other business units, companies will not understand the possibilities of what can be accomplished through digital transformation and they won't define a digital transformation strategy," says Scott Holland of The Hackett Group.

If you're over capacity, it’s time for your business to scale. How ready are you for growth? How can you best use your existing resources? Direct resources to accelerate your digital transformation. Your IT team is key to your organization’s digital transformation. The leaders that most successfully transform their companies integrate IT into their growth strategy, stay ahead of ever-evolving digital trends, and take what the Digital Marketing Institute calls an “agile, collaborative approach to the way in which they work.” With digital technologies now driving innovation, the IT department plays an integral role in adoption, integration, and execution.

“In fact, by 2018, 35% of IT resources will be spent to support the creation of new digital revenue streams, while 2020 will see almost half of IT budgets tied to digital transformation initiatives.” Other ways to accelerate your digital transformation: adopt new technologies early, drive digital leadership, match the pace of digital, embrace experimentation, collaborate with other departments, invest in talent and streamline the process.

Strategize value in projects and initiatives. Does your IT team spend too much time keeping medical devices up to date or piecing together an endpoint management system rather than focusing on the business mission of developing innovative solutions to cancer care and prevention, for example? Work with an IT expert with proven experience in the medical device manufacturing industry that can take on the time-consuming task of evaluating options, custom configuring solutions, and providing devices on demand to serve your internal IT teams as they tackle big research problems. In this scenario, the client never has to worry about having the right life-saving equipment at the right time, which saves time, money and resources that can be directed elsewhere. With time, your IT team “will need to be able to provide rapid showcases to demonstrate project progress.” The Digital Marketing Institute describes gaining a “Twitter mentality” to IT, which “demands faster and more visible project progress and updates.”

By gauging how over or under capacity your IT team is relative to your organization’s goals, you can determine next steps and be positioned for success.

Moiz Bhinderwala

Moiz Bhinderwala leads the technical services and logistics teams at Dynamic. With more than 10 years of experience in the IT industry, Moiz has deep knowledge of the complex technological landscape, working closely with clients to understand their IT challenges and help design custom technical solutions to meet their business goals.


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