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Poised for a digital transformation?

IT Audit: Self-Assessment

17 May, 2018
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Self-examination can be hard. First of all, when you look inward your perspective is skewed. And secondly, you may not like what you see.

Performing an IT Self-Audit

This can be true of a team as well. Busy teams that are trying to get through their “to do” list may find it difficult to take a step back and ask if they should be doing things better.

It is especially difficult in a fast moving environment where teams are in reactive mode because change is happening so fast.

IT teams continuously face changing circumstances around security and software and hardware lifecycles. This is especially true of endpoint devices. 

Not only do you have a proliferation of endpoints, but their variety creates new vulnerabilities and user issues that can negatively impact an organization. And unfortunately, IT teams are not responding with the urgency required.

“The acknowledgements that their processes are clunky and labor intensive — 71% of IT pros say they are satisfied with their time-to resolution”

“72% say Device deployment requires a lot of time.”

“On average, it takes IT pros half a day to image a new device for a new user — 3 hours for an existing user — and more than four days each to test app compatibility and create images across the organization for a new release.”

These stats are not good enough to be competitive in today’s digital environment. An IT organization that is satisfied with this level of services is not serving their end users or their company effectively.

Take a step back and assess where your processes are not smooth. Question why things take the time they do. And know that there are products and services available today that will address your device deployment issues. There really is no excuse.

As an IT leader you need to highlight where your team and your processes aren’t working at an acceptable level. It can be a difficult self-assessment but the alternative is to lose in the marketplace.

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