The potential for your business with unified endpoint management (UEM) is endless. So how does that trickle down to the employee? UEM is a gateway to digital transformation as it offers easy access, high efficiency, and a sense of control to employees so they are more empowered in their work.
Like your colleagues, you need flexibility with the technology that you use. You have a desktop, when you travel you take a laptop with you, and in between, you check your cellphone for work-related activities and announcements. But you’re often frustrated because none of the devices are streamlined. You want more control over your devices in order to work more effectively. You’re not alone.
However, as an IT professional, you understand why IT has to enforce rules that constrain the devices and programs that employees can use. Unified endpoint management changes the status quo.
With UEM, employees can use their preferred device on the preferred platform of their choice. It doesn’t matter whether employees are working from the airport, a coffee shop, or an office at your company’s headquarters, which results in:
Easy access. As an employee, all you need is a user ID and password to gain access to your organization’s content on your preferred device.
High efficiency. With a universal platform, employees can get right to work without having to troubleshoot restrictions or access requirements. The onboarding process is also quicker and smoother because the IT team can push software and configurations to any new employee, anywhere.
Sense of control. Employees don’t just feel like a peg in the corporate system. They’re thankful their organization acknowledges and supports their needs for flexibility and hassle-free access. Applications and data are accessible in a predictable way.
When a unified endpoint management system is implemented, internal IT teams and external IT support can provide user ready IT that meets both business and employee requirements.
Think of UEM as a “self-service” experience. According to the white paper “Embracing the Digital Workplace With Unified Endpoint Management,” UEM gives users “a complete set of tools to solve problems and gain access to new apps and information quickly — from any device or location.” Empowering employees with these tools not only reduces the burden on your IT team, but “it also removes the motivation for users to look for answers and resources from outside, unsecured, and non-compliant sources.”
The type of devices users want to use in relation to their work is beginning to expand. There’s a trend with bringing your own device to work, or BYOD, and it may grow more prevalent as IoT continues to revolutionize the workplace. According to an Insight article, Tech Pro Research predicts “72% of workplaces will be adopting BYOD in the year to come.” Nearly half of people polled in a Forbes survey reported they “feel they are more productive when they have their own device.”
There’s a correlation between bringing your own device to work with employee satisfaction. Tech Pro Research writes that "employees are often more content to use devices they're familiar with and have some flexibility in their equipment choices." Furthermore, according to Solutions Review,“when business application, data, and services are accessible in a predictable way, with the same restrictions and access requirements for all devices, users are liberated to employ any device they find most appropriate to their current location and the tasks they need to perform.
Not only is unified endpoint endpoint management beneficial for your organization, but it’s also better for the user as it offers them flexibility, access, and efficiency.
Moiz Bhinderwala leads the technical services and logistics teams at Dynamic. With more than 10 years of experience in the IT industry, Moiz has deep knowledge of the complex technological landscape, working closely with clients to understand their IT challenges and help design custom technical solutions to meet their business goals.