In the past, endpoint management wasn’t defined by variability in devices. Everything was a Windows PC with the exception of marketing that had a few Macs. Your desktop support team were experts on Windows and that was good enough.
But like so much else, the iPhone disrupted device management. And just like the original Apple IIs led to the first wave of the consumerization of IT, the iPhone led the second. iPhones coupled with iPads, forced IT departments to accept the end users’ choices for the endpoints they would use.
Executives demanded to use their new shiny objects and when they go their way others noticed and followed. And really they didn’t understand why IT didn’t love the technology like they did. It was so easy to use.
But IT wasn’t using iPads or iPhones, IT had to manage them. IT understood that all of those new devices hitting the network were creating new vulnerabilities to data breaches and data loss. Add Android and the complexity grew.
Mobile Device Management solutions soon were created to address the growing problem and endpoint management became segregated between the Windows environment and the mobile environment. Along with that came separate Windows and mobile solutions for identity and access management, application delivery and security.
Software licensing proliferated and knowing what you owned and who was using it and on what device became a challenge.
All of this complexity has led to endpoint silos and one off solutions that address the endpoint issue of the day. The current situation is not sustainable for IT departments that are challenged with complex projects and the need to focus on innovation.
“From a cybersecurity perspective, protecting the IT infrastructure is still the most time-consuming and complex activity. A modern UEM solution includes fully integrated support to enforce security and compliance. Using containment technology, IT can protect device data, reduce the risk of data leakage, and keep software current with patching and update capabilities.”
Dedicating valuable time to reactive endpoint management keeps an IT team focused on “keeping the lights on” instead of solving important business challenges or innovating for the future. And even with the best teams, compliant secure endpoint management can be elusive.
Don’t wait for something to go wrong, start researching your options for UEM.